Trusted CASp Inspection & ADA Compliance Services in California
Proactive Access LLC is a professional consulting firm with an expertise in construction-related accessibility. Our Certified Access Specialists (CASp) are ADA compliance experts and California disability access specialists. The role of a CASp Inspector is to educate business owners about the accessibility requirements that are applicable to their facility. Facilities that receive a CASp Report are granted special legal protections that mitigate exposure to ADA lawsuits.
Our Mission
To promote an accessible environment by providing businesses with the resources needed to achieve compliance and mitigate exposure to ADA lawsuits.
What is a Certified Access Specialist?
The term “CASp” is an acronym that stands for Certified Access Specialist. The CASp Program was created upon the passage of CA Senate Bill 1608 in 2008. The intention of SB 1608 was to create a resource to California business owners who were facing a growing number of “ADA Lawsuits”. As a result, the State of California began certifying experts in field of accessibility known as Certified Access Specialists (CASp). To become a CASp, individuals are rigorously tested by the Division of the State Architect to demonstrate specialized knowledge of applicability of state and federal construction related accessibility standards.
Hiring a Certified Access Specialist (CASp Inspector) ensures that your property is evaluated by a professional certified by the State of California to assess compliance with the Americans with Disabilities Act (ADA) and California Building Code (CBC). A CASp Inspector is specially trained to identify physical access barriers and help you proactively correct them — reducing your legal risk and increasing accessibility for all.
By choosing a qualified CASp, you gain:
Reduced Legal Exposure under California Senate Bill 1608 & 1186
Credible documentation of your property’s ADA compliance efforts
Eligibility for reduced statutory damages if construction-related accessibility issues arise
Peace of mind knowing your facility meets state and federal standards
A CASp inspection is more than just a formality — it's an essential step in protecting your business, serving your community, and avoiding costly lawsuits. Whether you're a landlord, property manager, or business owner, a trusted ADA inspector can make the difference between compliance and liability.
Why Choose a Certified Access Specialist (CASp Inspector)?
Approximately one in four Americans have a disability that impacts a major life activity. Disabilities come in many forms including but not limited to: mobility, hearing, vision, cognition, self-care and independent living. As the US population ages, the growing number of people with disabilities is increasing the need for accessible spaces. The Americans with Disabilities Act (ADA) was signed into law more than 30 years ago and yet people with disabilities still can’t access many businesses because of architectural barriers. In most cases, business owners do not intentionally prevent access. They just don’t know what the code requirements are. Or they assume that barrier removal will be too costly to address. The reality is that the many improvements to accessibility can be made with minimal cost or effort.
Beyond providing an accessible environment to meet the minimum ADA requirements, there is also an economic opportunity that many businesses overlook. Improvements to disability access can attract a loyal client base (28.7% of the US Population) that non-compliant businesses miss out on.
Benefits of a CASp Inspection
Ensuring your property complies with the Americans with Disabilities Act (ADA) and California standards isn't just a requirement — it’s smart business. A professional CASp Inspection, conducted by an expert CASp Inspector (sometimes referred to as an ADA Inspector), offers clear advantages:
1. Legal Protection & Risk Reduction
ADA lawsuit deterrent: A certified CASp inspection report demonstrates proactive due diligence, which can help you develop a barrier removal plan and reduce your exposure to federal and state accessibility claims.
2. Enhanced Accessibility
Expert barrier identification: CASp Inspectors are trained to spot subtle hazards — such as slopes, grip surfaces, signage, and reach ranges — that non-certified evaluators often miss.
Inclusive environment: Improvements based on expert recommendations create better experiences for everyone, including customers, employees, and visitors with disabilities.
3. Tax Savings & Financial Benefits
Leverage ADA incentives: Many upgrades recommended during a CASp Inspection may qualify for federal tax deductions, like the Disabled Access Tax Credit.
Prevent costly improvements: Early detection of non-compliance often costs less than reactive fixes or litigation.
4. Credible Documentation
Detailed CASp report: You receive a professional report detailing findings, photos, ADA/CBC references and diagrams that can be used to improve accessibility in the built environment.
Third-party validation: A written CASp report is stronger evidence of compliance than internal audits or self-assessments.
5. Improved Reputation & Community Trust
Boost public confidence: ADA-compliant facilities signal that accessibility and inclusion are top priorities.
Attract a wider audience: Accessible establishments appeal to a broader customer base, improving both community relations and sales potential.
Ready to Maximize the Benefits?
Don’t wait until compliance becomes urgent. Schedule your CASp Inspection today and experience peace of mind, reduced legal exposure, and better accessibility — supported by expert ADA Inspectors dedicated to protecting your property and community.
Our CASp Inspection Process
At Proactive Access LLC, our CASp inspection process is designed to be straightforward, professional, and legally sound. It begins with a quick consultation to understand your property and goals. From there, an experienced CASp Inspector conducts an on-site evaluation of all relevant areas — including parking, entrances, restrooms, paths of travel, signage and more — using both the ADA Standards and California Building Code (CBC) Chapter 11B.
After the inspection, you’ll receive a detailed CASp report outlining any accessibility barriers, supported by photos, code citations, and a prioritized remediation plan. This report also includes a CA state issued CASp certificate, which provides documentation showing your proactive effort to comply with accessibility laws. See a sample CASp report.
Choosing a trusted ADA Inspector means you're not just checking a box — you're investing in your property's long-term compliance and accessibility.
CASp Inspection Services
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Not all inspections performed by a Certified Access Specialist will entitle the business to a CASp Certificate and all of the benefits that come with it. Only a CASp report generated in accordance to CRASCA regulations grant “Qualified Defendant” status to businesses. Our experts have performed hundreds of CASp inspections throughout California.
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An accessibility inspection is similar to a CASp inspection except it does not come with a certificate or legal benefits. Accessibility Compliance Reviews are generally more limited in scope.
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Some businesses want their facility reviewed for ADA compliance only and not under California building standards. This ADA Inspections service is often requested for facilities located outside of California and for some Title II facilities.
Pre-Construction Due Diligence
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Our CASp experts at Proactive Access have extensive experience reviewing architectural plans for ADA compliance and conformance with the current CBC standards (Title 24 - Chapter 11B).
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Before getting too far into the design phase of your project, our CASp inspectors will survey the existing conditions of the site to determine if alterations to the path of travel will be required. This service prevents project delays and unexpected expenses during construction.
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Due diligence is an important step to take before making big decisions. A CASp inspection of the property that you are interested in will help you determine if the facility is accessible to people with disabilities. If it is not, you may be exposed to an ADA lawsuit.
Legal Support
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Our CASp inspectors have worked with many defense attorneys over the years. We have learned that many lawyers representing defendants desire a report that simply identifies if the allegations listed in a complaint are valid or not. A validation survey is limited to evaluating only allegations listed and associating a determination of “Valid” or “invalid”.
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After architectural barriers to accessibility are removed, our CASp can survey the work performed to ensure improvement meets the applicable standards.
A Proactive Approach to ADA Compliance
The term “ADA” is an acronym for the Americans with Disabilities Act. The ADA is the landmark civil rights legislation that prohibits discrimination against people with disabilities. The ADA was signed into law in 1990 and since then, all new and existing facilities across the country have been required to comply with the ADA Standards of Accessible Design. Unfortunately, many businesses and property owners assume that they are “grandfathered” because their facilities predate the ADA. The reality is that there is no “Grandfather Clause” in the ADA. All public accommodations including privately owned facilities that are open to the public must meet the minimum standards for ADA compliance regardless of the facility’s age. Those that falsely assume that they are “grandfathered” or choose to bury their head in the sand often find themselves exposed to an ADA lawsuit.
California businesses must also observe the California Building Code (CBC) and “Path of Travel” requirements. The CBC is more restrictive than the ADA but applied very differently.
The ADA Standards and CBC can interact and sometimes contradict each other. This leaves owners, contractors and even architects confused about which standards to apply. Our Certified Access Specialists (CASp) take the guesswork out of accessibility compliance. We consider all of the factors that are unique to each facility and determine what is actually required. We educate owners about their facilities so that they can make informed decisions about disability access. With each improvement that is made, accessibility within the facility increases and exposure to an ADA lawsuit decreases. A proactive approach to ADA compliance can save thousands of dollars.
“All outcomes are costly if an accessibility claim is filed against your business. Proactively improving disability access is the best way to protect your assets and accommodate all clients that visit your business.
— Cory Cabral, CASp 630
Service Areas: San Diego, LA, and Beyond
Proactive Access LLC proudly provides CASp inspection services throughout California, with a strong local presence in Southern California. Whether you're a small business owner in San Diego or a property manager in Los Angeles, we deliver fast, reliable assessments led by expert CASp Inspectors.
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Get Protected by a Trusted CASp Inspector Today
Navigating ADA compliance and construction related accessibility requirements is not a straight forward task. Our ADA Compliance Inspectors are here to give you expert guidance. Whether you are an owner, designer, attorney or contractor, we are committed to providing you with the knowledge and resources necessary to conform with accessibility requirements and avoid an ADA lawsuit. Contact us for a free consultation today.
The ADA and Chapter 11 of Title 24 are both sets of building standards aimed at ensuring accessibility for individuals with disabilities. However they are associated with different jurisdictions and have some differences in scope and technical requirements. In this article, we will explore some of the differences between the two standards and how they may interact.